Every renovator in Calgary says they do good work. This page is what we put behind it: three named commitments that govern every project we take on, and two people — Chris Calon and Kurtis Frederick — accountable for keeping them. They're the same three commitments whether your project is $30,000 or $250,000-plus.
Our Guarantee
The Suite Guarantee — our renovation guarantee for Calgary homes, in writing.
Our renovation guarantee for Calgary homes, in writing — The Suite Guarantee is a one-year workmanship warranty, changes approved before they happen, and a reply within two business days.
What It Means
What our renovation guarantee means for your Calgary project.
Three Commitments. One Guarantee.
The three commitments behind every project.
Most renovation companies don't name their commitments because naming them means being held to them. We do — because that's exactly the point.
Promise 01
Transparent pricing.
We build detailed, transparent estimates and work hard to anticipate costs before construction begins. If something unexpected is uncovered during demolition, we'll explain it clearly, review the options, and get your approval before any additional work moves forward.
That's the whole commitment, and we mean the hedge in it. We build a detailed written estimate before construction begins, we review options and their costs with you as they come up, and we get your written approval before any additional work moves forward. Notice what we don't promise: that nothing will ever surprise anyone. Walls hide things. What we promise is that you'll hear about it from us, with options, before it costs you a dollar — never from an invoice after the fact.
Promise 02
Clear communication.
You'll always know who's coming, when they're arriving, and what happens next — one accountable project lead, from the first walkthrough to the final one.
One accountable project lead runs your renovation from the first walkthrough to the final one, so you have a single person to ask instead of a phone tree — and a weekly picture of where things stand. If a problem comes up, you learn about it from us, early, not from a line item at the end.
Promise 03
Quality guaranteed.
Our quality guarantee begins at the final walkthrough and covers workmanship across every trade we provide. We work with a trusted group of subcontractors, many of whom have been part of our projects for nearly a decade. These are established trade partners who know our standards, our process, and what we expect. If a concern comes up after completion, you call us, and we coordinate the right trade to return and make it right.
We're deliberately honest about this: our trades are trusted long-term partners, not in-house employees, and we'd rather tell you that than pretend otherwise. What makes it work is continuity and accountability — the same licensed trades, for years, and one team that answers for all of them after the job is done, not just during it.
In Writing
The written terms.
Here is what The Suite Guarantee actually says. No asterisks, no "industry-leading" adjectives — just the terms.
| What we guarantee | The term |
|---|---|
| Workmanship warranty | One year from substantial completion. If our workmanship fails inside that year, we come back and correct it at no cost to you. |
| Manufacturer warranties | Materials, appliances and fixtures carry their own manufacturer warranties, which often run longer than ours. We'll help you make a claim on one. |
| Response time | Acknowledged within two business days of you contacting us about a warranty concern. |
| Final walkthrough | We walk the finished project with you, document any deficiencies in writing, and address them — that's the handover, not a formality. |
| Changes to scope, price or schedule | Documented and approved by you before work proceeds. The only exception: work required immediately for safety or to prevent further damage, which we report as soon as it's done. |
| After the warranty year | Call us anyway. We stay available to the homes we've worked on — the warranty is a floor, not a cut-off. |
Behind those terms sit four commitments that aren't really clauses: we do what's right even when it costs us, we communicate honestly whether the news is good or not, we respect your home while we're in it, and we stay reachable after the job is finished.
How to make a claim: call (403) 465-2288 or email info@suitehomerenos.com, tell us what you're seeing, and you'll hear back within two business days. We coordinate the right trade to come and look at it.
Why It Matters
Why a renovation guarantee matters in Calgary.
When you hand over your home for a $30,000-to-$250,000-plus project, you're handing over your trust along with it — and guarantee practice in this industry varies a lot from one contractor to the next. Most renovation disputes aren't really about a crooked tile; they're about accountability, about who picks up the phone when something needs a second look six months later.
That's the gap The Suite Guarantee is built to close. Not a wall of absolutes, but named commitments and written terms, answered for by one accountable team coordinating trade partners who've been part of our projects for nearly a decade. Ask any contractor you're considering what happens after the final walkthrough — the answer tells you a lot.
The Record Behind It
The guarantee, kept — 5.0 across 38 Google reviews.
A guarantee is only worth the record behind it. Ours is 5.0 stars across 38 Google reviews — and they line up with the commitments.
Highly recommend! Great work, done in time, on budget and very responsive!
Keeps his clients and teams well informed in a direct and transparent way… No details were missed.
When a trade did not live up to expectation, they were quick to address issues and keep up the flow of work.
Suite Guarantee Questions, Answered
Questions about The Suite Guarantee.
What does The Suite Guarantee cover?
Our workmanship, for one year from substantial completion — if something we built fails inside that year, we come back and correct it at no cost to you. Materials and appliances carry their own manufacturer warranties, often longer. Alongside the warranty sit the commitments this page describes: changes approved before they happen, a documented final walkthrough, and a reply within two business days.
How long is the workmanship warranty?
One year from substantial completion. We don't publish a bigger headline number than we can stand behind on every project — and after the year is up you can still call us; we stay available to the homes we've worked on.
What happens if something unexpected is found during demolition?
We explain it to you clearly, review the options and what each one costs, and get your approval before any additional work moves forward. You'll never learn about a problem from an invoice — you hear it from us first, with a choice in front of you.
What if something isn't right after the renovation is finished?
Call (403) 465-2288 or email info@suitehomerenos.com. We acknowledge it within two business days and coordinate the right trade to return and make it right. Because our trade partners have worked with us for years, the people who did the work are usually the people who come back.
Is The Suite Guarantee the same as a renovation warranty?
It contains one. The workmanship warranty is the one-year term above; The Suite Guarantee is that plus how we behave around it — approvals before changes, a documented walkthrough, honest communication, and a response time we'll be held to.
Ready to Start?
Start your project with The Suite Guarantee behind it.
Take a few minutes with the quiz, or give us a call to discuss your renovation — no pressure, no "free quote" games, just a straight conversation about what you're planning.